We provide the following support services:
KASPERSKY PREVENTATIVE MAINTENANCE SCOPE OF WORK:
1) Preliminary findings
- Clients concerns on Kaspersky applications
- Health check on status of Kaspersky applications
- General responsiveness and anomalies’
- Status of virus scanner and updater functionality
- Policy and task compliance review
- Generate and compile inception reports on Kaspersky applications
2) Security and optimization
- Corrective action on installed Kaspersky applications, if required
- Knowledge transfer on troubleshooting and virus cleanup methodologies
- Backup and recovery on Kaspersky Application
- Documentation on the preventive procedures
3) Post diagnostic
- Kaspersky applications protection assessment
- Further diagnostics and corrections, if necessary
- Refining the documentation, if required
- User acceptance sign off on preventive procedures
